A smiling participant with a suitcase standing beside a support worker

Short & Medium Term Accommodation

Recovering from a hospital stay or in need of temporary accommodation? We provide Short-Term and Medium-Term Accommodation NDIS options designed to offer a safe, supportive, and comfortable environment while you transition to your next living arrangement.

Enquire Now Call 1800 862 427

Peace of Mind

Safe and supportive accommodation for your peace of mind

We understand that returning home after hospitalisation or a change in circumstances can be challenging. Our STA and MTA services help bridge the gap by offering personalised support plans that promote independence, recovery, and overall well-being, ensuring you have the care and assistance you need during this period.

A bright, comfortable bedroom with a made bed, bedside lamps and a reading chair

Our Offerings

Our accommodation offerings

Our Short-Term and Medium-Term Accommodation NDIS offerings include:

Short-Term Accommodation (STA)

Short-Term Accommodation (STA) is a support funded through your NDIS plan, allowing you to stay temporarily away from your regular home for up to 28 days per year. This accommodation can be in a variety of settings, such as respite care facilities, accessible holiday rentals, or even hotels, depending on your needs. STA provides the flexibility to enjoy a change of environment while receiving the necessary support for recovery, respite, or skill-building, ensuring you have the care and independence required during this period.

Medium-Term Accommodation (MTA)

Medium-Term Accommodation (MTA) is a support funded through your NDIS plan, providing the opportunity to stay temporarily away from your usual home for up to 90 days per year. This option is commonly used when your permanent housing is being built or modified, offering a safe and supportive environment while you await long-term housing. MTA can also be ideal when you need a stable place to stay during recovery or while transitioning between care options. It ensures you have the right support and flexibility while maintaining your independence during this period of change.

Quality

STA & MTA services for a smooth transition

Our short and medium term accommodation options provide a safe, supportive place to stay while you transition to your next home.

Finding the right temporary accommodation can be challenging, but our STA and MTA services provide a seamless, comfortable, and fully supported living environment. Whether you need a short stay for respite or a medium-term solution while transitioning into permanent housing, our accommodations are designed to offer safety, independence, and high-quality care tailored to your needs. Our properties are fully equipped with modern amenities, and our dedicated support staff ensure you receive the assistance necessary to make your stay as smooth as possible.

A smiling man in a wheelchair looking at a phone with a support worker

Wheelchair Accessibility

Our properties are designed to accommodate individuals with mobility challenges. With wheelchair-friendly entrances, spacious layouts, and accessible bathrooms, we ensure a comfortable and safe environment for all participants.

24/7 Emergency Support

Safety and well-being are our top priorities. Our team is available around the clock to provide emergency assistance and support whenever needed, ensuring peace of mind for participants and their families.

Transportation & Travel Assistance

We offer reliable transport options to help participants attend medical appointments, community activities, and other essential outings. Our goal is to ensure independence and ease of movement throughout your stay.

Transition Support & Case Management

Moving into long-term accommodation can be overwhelming, but we are here to help. Our case management services provide personalised support, including assistance with paperwork, housing applications, and coordinating necessary services for a smooth transition.

Let's Chat

Ready to start your journey?

If you or a loved one needs Short-Term or Medium-Term Accommodation, contact our friendly team today. We're here to help you find the right temporary housing solution while you transition to your permanent home.

No Obligation
Flexible Plans
NDIS-Funded Options

1800 862 427

+61 0466 325 591, +61 0730 776 392

[email protected]

Got Questions?

FAQs

Common questions about short and medium term accommodation.

What's the difference between STA and MTA?

Length of stay: STA allows for stays of up to 28 days, while MTA extends up to 90 days. Participants have the flexibility to use their allocated days all at once or spread them across multiple stays, depending on their needs.

Purpose of stay: STA offers greater flexibility and can be used for various reasons, such as respite care or exploring different living arrangements. MTA is primarily intended for individuals who need temporary accommodation while awaiting their long-term housing solution. For example, someone discharged from hospital may require MTA if their permanent home is undergoing necessary modifications before they can return.

Accommodation type: Both STA and MTA provide similar living environments, including accessible and supported accommodations. However, MTA may also extend to rental properties and specialised supported living settings, ensuring a stable transition to permanent housing.

Can I extend my stay if needed?

Medium-Term Accommodation (MTA): MTA is generally limited to a maximum of 90 days, as it serves as a temporary housing option while you transition to a permanent living arrangement. However, if unexpected circumstances arise that require you to stay longer, you may apply for an extension through the NDIS. To support your request, you will need to provide relevant documentation explaining the reason for the extension and how it affects your transition to long-term accommodation.

Short-Term Accommodation (STA): STA is designed for stays of up to 28 days, making it ideal for respite care or short-term support needs. While extensions beyond the 28-day limit are not typically available, you do have flexibility in how you use your allocated STA funding. You can either use all your days in one continuous stay or break them up into multiple shorter visits, depending on your individual requirements.

Can I bring my own support worker for STA or MTA?

For personal care and essential daily support, our qualified disability support workers will assist you. This is due to insurance requirements, ensuring that we maintain the highest level of care and adhere to all safety regulations.

However, when it comes to non-personal care services, such as community access, social outings, or household tasks, you have more flexibility. You are welcome to bring a familiar support worker, provided they are qualified and registered to deliver the specific services you require.

We understand that individual preferences vary, and we're happy to discuss your specific needs to help you find the best support options during your stay.

How far in advance should I book my STA or MTA stay?

We recommend booking your Short-Term Accommodation (STA) or Medium-Term Accommodation (MTA) as early as possible to ensure availability and secure the accommodation type and support services that best meet your needs.

However, we understand that unexpected situations can arise. In urgent cases, we will do our best to accommodate last-minute or emergency bookings, subject to availability. If you require immediate support, please contact us as soon as possible, and our team will assist in finding a suitable solution for you.

Can I visit the accommodation before booking?

Of course! We welcome you to visit and explore our accommodation before making a booking. A tour allows you to experience the environment firsthand, view our one-bedroom and studio apartments, and check out the facilities available to ensure they meet your needs.

Booking a tour is easy: simply contact us and schedule a time that works for you. Our friendly team will be happy to show you around and answer any questions you may have.

What if I need long-term accommodation after my STA or MTA stay?

If you require a longer-term housing solution after your Short-Term or Medium-Term Accommodation stay, we're here to help. Depending on your NDIS funding and individual needs, we can assist you in exploring suitable options, such as Supported Independent Living (SIL) or Specialist Disability Accommodation (SDA).

Our team will work closely with you to identify the best housing solution, provide guidance on funding options, and support you through the transition process to ensure a smooth and stress-free move into your next home.

Are meals provided during my STA or MTA stay?

Short-Term Accommodation (STA): Yes. Meals are typically included as part of STA funding under the NDIS. Since STA is designed as a comprehensive support package, it covers accommodation, personal care, and meals to ensure a hassle-free stay.

Medium-Term Accommodation (MTA): No, meals are generally not included in MTA funding under the NDIS. MTA funding is specifically allocated for accommodation costs, so you will need to arrange and budget for your own meals. However, depending on your NDIS plan, you may be able to access additional funding to support meal preparation or food-related services.

Can I get support immediately?

Depending on your current plan and available funding, we may be able to onboard you quickly. Book a consultation with us to find out your options.